Compassionate Therapy For Real Life
In-person counselling in Vancouver and online across B.C.
You are never alone, and we’re always here to listen.
Going to therapy doesn't mean you're "flawed" or need "fixing." It means you're prioritizing your well-being, and that's something to be proud of. Therapy is a transformative step toward healing, personal growth, and deeper self-understanding, paving the way for positive change in your life.
Whether you're finding freedom from anxiety, moving through trauma and stress, working with a partner through couples counselling, or processing loss through grief counselling, we're here to help you step into the life you've been longing for.
Areas We Can Help You Thrive
Your journey towards thriving, starts here.
Mental Health
Struggling with anxiety, depression, trauma, or PTSD? Let us help you find balance and relief.
Life Transitions
Big changes can be tough, whether it’s adjusting to a new job, parenthood, or grieving a loss, we’ll guide you through.
Family and couples therapy offers a supportive space for open communication to resolve conflicts and strengthen relationships.
Relationships
Meet Our Therapist Team
Finding the right therapist is crucial to the success of your therapeutic journey. We take the time to understand your unique needs and preferences, ensuring that we match you with a therapist who resonates with you. Your comfort and success are our top priorities, and we’re committed to helping you find the right fit for your unique needs and circumstances.
Meet the Founder
& Clinic Manager
In addition to the support you receive from your therapist, you also have the unwavering support of our Clinic Manager, Alisha, and our Clinic Director, Rebecca. Alisha is the warm, helping hand behind the scenes who enjoys connecting with clients and assisting in any way possible to make your day a bit brighter.
Rebecca Rauscher
Founder & Clinic Director
Alisha Holbrook
Clinic Manager
Not sure where to start?
Complete our 2-minute Match With a Therapist form, and we'll guide you to the right support.
P.S. We offer a free consultation call to ensure you’re matched with the best possible therapist for you!
Ways To Get Started
We understand that starting therapy can feel overwhelming. That's why we've made getting started as quick and easy as possible. We offer in-person and virtual therapy with daytime, evening, and weekend sessions to fit your schedule, and we're currently accepting new clients with no wait list. From flexible scheduling to quality, personalized care, we aim to remove barriers and help you focus on what matters most, your journey toward healing and growth.
The right therapist fit is essential for effective therapy. Fill out our brief Match With a Therapist form so we can learn more about you, your schedule and what you’re looking for in a therapist. We will contact you with the best therapist option for you, and can assist scheduling you in.
Match with a Therapist
Book a free consultation call
A 15-minute online meet and greet is a great opportunity to test the waters and see whether a therapist is the right fit for you. Feel free to reach out to us via our contact form to schedule a free consultation call, or you can book your appointment directly online using our booking link below.
Book a therapy session
If you already have a specific therapist in mind who you believe would be a great fit for your needs, feel free to bypass the consultation call and dive straight into a full session with confidence! You can conveniently schedule a session with them using our online booking link below.
We provide support for the stage of life you're in.
We understand that everyone's path is unique, and we offer personalized, one-on-one care designed to meet you where you are, whether you're working through something on your own, with a partner, or after a loss. Your story matters, and we are here to listen.
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Whether you're managing anxiety, working through a difficult life transition, or simply wanting to understand yourself more deeply, individual counselling gives you a steady, one-on-one space to work through what's on your mind. Your therapist will tailor their approach to your specific goals, whether that's building coping tools, processing past experiences, or gaining clarity on what's next.
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Every couple wants a loving, functional relationship, but sometimes it takes support to get there. Couples counselling in Vancouver gives both partners a space to improve communication, navigate difficult or painful situations, and strengthen your relationship's overall well-being. There's no one-size-fits-all approach here. Your therapist will customize their support around the specific goals you and your partner want to work on.
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Grief can show up after losing a loved one, a relationship, a job, or any major life change, and it rarely follows a straight line. Grief counselling in Vancouver offers a compassionate space to process your loss at your own pace, without pressure to "move on" before you're ready. Your therapist will help you find ways to carry your grief while still building a life that feels meaningful.
Low cost counselling in Vancouver
We believe everyone should have access to mental health care, no matter their financial situation.
Whether you’re exploring therapy for the first time, seeking support on a budget, or have limited to no benefits, our low cost sessions provide a supportive and nurturing space to work through life’s many difficulties. Together, we will help you build the essential tools you need for a more balanced, fulfilling life filled with growth and self-discovery.
To get started or to learn more, fill out our short request form below. We will reach out to help you get started or answer any questions.
Your questions, answered: Everything you need to know to feel informed, supported, and confident as you take the first steps on your therapy journey.
Frequently Asked Questions
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Therapy can be helpful if you're experiencing persistent sadness, anxiety, or feelings of being stuck. It’s also a great resource if you're struggling to focus, coping with overwhelming emotions, or navigating a significant life change, such as a job loss, change in health, relationship challenge, or the death of a loved one.
Common concerns about starting therapy are completely normal. You might wonder if it’s the right time, or whether talking to a therapist will actually help. It’s okay to feel unsure or nervous—many people do when they first consider therapy. What matters is recognizing that therapy is a supportive space for growth and healing, and it’s never too early to seek help.
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Finding the right therapist is a crucial first step in your therapy journey, as a good fit can make all the difference in your progress.
We are here to help you find the therapist who feels right for you. You can browse our team’s bios to see who resonates with you, or fill out our "Match with a Therapist" form, and we’ll guide you to the right support.Here are some things to consider when choosing a therapist:
Specializations: Therapists focus on different areas, such as anxiety, trauma, relationships, or life transitions. Think about what you’d like to work on, as finding someone with experience in that area can be helpful.
Personality and Approach: Consider their personality, therapeutic style, and cultural fit. Some therapists may take a more direct approach, while others may incorporate mindfulness or somatic practices.
To help ensure you feel comfortable, all of our counsellors offer a free 15-minute phone or video consultation so you can get a sense of their approach before committing to a full session.
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Starting a counselling relationship can be a deeply rewarding experience, but it’s normal to feel unsure or uneasy if it’s your first time.
The process begins with either booking yourself in for a free consultation online if there is a therapist you want to see, or, filling out our match with a therapist form. We will match you with a therapist that will best suit your needs, and can assist scheduling you in for a consultation or appointment.
Before your first full session, you will fill out a simple electronic intake form and review the Informed Consent form. This document will explain what counselling involves, including its potential benefits, challenges, and how confidentiality works.
In your first sessions with a Boundless Heart Therapist, you’ll discuss your mental health goals and begin working together to achieve them. Every therapist uses different approaches, and it’s okay if not everything clicks right away. Being open and honest with your counsellor will help you discover the methods and approach that work best for you.
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Let’s be honest—therapy is work. Coming to a place of healing is a beautiful endpoint, but that path can be filled with uncomfortable truths and difficult realizations along the way.
That said, we firmly believe that the courage to explore and address the issues that bring you to counselling is one of the most meaningful and transformative steps you can take in your life.
There may be moments of difficulty and even tears, but these are often the first signs of deeper self-understanding and the path to embracing yourself with greater compassion and love.
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Confidentiality is a cornerstone of the counselling relationship. At Boundless Heart Counselling Group, all our counsellors adhere to the ethical standards set by the BC Association of Clinical Counsellors. This means that everything you share in your sessions is kept private unless:
There is an imminent risk of harm to you or someone else, or
You provide explicit permission to share information for referrals or collaboration with medical professionals involved in your care.
Your privacy and trust are our top priorities, and we are committed to maintaining a safe and secure space for you to explore your concerns.
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It can! Our Master’s level educated therapists are all certified as either Registered Clinical Counsellors (through the BC Clinical Association of Counsellors), or Registered Social Workers (through the College of Social workers) . Many extended medical plans will cover sessions up to a stated a dollar amount or session limit.
Each plan can be different, so it is important you check with your employer and/or provider for the full details.
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Our counselling services are provided by Registered Clinical Counsellors (RCCs) and Registered Social Workers (RSWs). Both are trained, regulated mental health professionals who offer therapy and emotional support in a safe, compassionate, and confidential space.
The main difference lies in their training background. RCCs are trained specifically in counselling and psychotherapy, while RSWs are trained in counselling alongside a broader understanding of how relationships, life experiences, and social systems can impact wellbeing.
From a client perspective, counselling sessions feel the same, regardless of whether your therapist is an RCC or an RSW. What matters most is feeling heard, supported, and connected to the therapist you choose.
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Feeling nervous or unsure about starting therapy is completely normal, especially if it’s your first time. Many people feel this way, and it’s okay to have questions or uncertainties.
Our therapists understand this and are here to create a comfortable and supportive environment where you can take things at your own pace. The first session is simply an opportunity to explore whether therapy feels like the right fit for you. There’s no pressure to commit—just a chance to see how we can support you on your journey.
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It’s perfectly okay if the first therapist you meet isn’t the right match. Finding a therapist who aligns with your needs and personality is an important part of the process, and it can take time.
If you feel it’s not a good fit, let us know! You can request a change or fill out our "Match with a Therapist" form, and we’ll be more than happy to help you find another therapist who better suits your preferences and goals. Your comfort and progress are our priorities, and we’re here to support you every step of the way.
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Yes, you can absolutely do online therapy!
All of our therapists offer virtual sessions because we understand that not everyone feels comfortable in an office setting. If you prefer therapy from home, we fully support that!
Cozy up with your favourite blanket, a warm cup of tea or coffee (…and maybe a few tissues) and experience therapy in the comfort and privacy of your own home.
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We know that going to therapy isn’t always the easiest — so thats why we have made the booking process as easy as possible!
You can either go online HERE to view your therapists availability and book yourself in at your own convenience or email us at connect@boundlessheartcounselling.ca and our Clinic Manager will be happy to assist you. -
Our counsellors have varying rates for their services, typically ranging from $150 to $185 per session. Low cost counselling is at a reduced rate of $65 with our Master’s Level Intern.
To find specific pricing information, please visit Our Therapist Team page and review the costs listed on each therapist's profile.
Please note that a rate adjustment will take place on February 1st, 2025.
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We understand that life can be unpredictable, however to respect both your time and the time of your therapist, our cancellation policy requires 48-hour notice for cancellations or rescheduling. Cancellations made less than 48 hours in advance or no-shows will be charged the full session fee, as the appointment was reserved specifically for you.
If you need to change your in-person session to a virtual session at the last minute, there is no extra charge for this. Just email us at connect@boundlessheartcounselling.ca to request your appointment to be updated to virtual, or email / contact your therapist directly.
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Yes! We’re happy to offer direct billing to make attending therapy easier and more convenient. This allows us to bill your insurance provider directly, so you don’t have to pay upfront in many cases.
Please note that we can only direct bill select insurance providers, so we recommend checking with us first if your provider is on our approved list. We cannot see the details of your plan or confirm your eligibility for benefits, so it’s important to check with your provider as well.
Blog Highlights
You don’t have to have it all figured out to reach out.
Whatever brought you here today, whether it's anxiety, grief, a relationship you want to strengthen, or just a feeling that something needs to change, we're glad you're here. Start with a free 15-minute consultation, in person in Vancouver or online anywhere in B.C., and take a first step toward the support you deserve. We're currently accepting new clients, with no wait list.
The holiday season can be a time of joy, warmth, and celebration, but for many, it can also bring stress, overwhelm, and exhaustion. Between family gatherings, social obligations, and the endless messaging and pressure to overspend, it's easy to lose sight of your own needs. Setting boundaries—both with yourself and others—is a powerful way to safeguard your well-being during this busy time of year.